Computer will not boot (hangs, black screen, virus?)

By ajross
Jun 20, 2012
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  1. Hello All,

    I've recently been inspired to work on my Dell Studio 1536 laptop that, from what I believe, is infected with a very nasty virus (rootkit, even?).

    Symptoms and issues and progress I can make are:
    • Computer will turn on, and load the startup screen where F8 or F12 may be pressed to change boot or enter BIOS (I cannot enter safe mode; I'm given no option to do so throughout the loading process). However, I can select how I would like to boot from F12 or enter BIOS setup by pressing F8
    • If I try to boot from my HD, it enters a black screen where it hangs. Nothing.
    • If I try to boot from a CD in the DVD drive, it starts loading, but hangs mid-startup. Nothing
    • If I try to boot from a USB drive, it hangs. Nothing.
    What I have tried to do to outsmart this thing:
    • Reinstalling the OS from a disk -- it feels as if it is stopped; uncompleted
    • Deleting the entire HD with a third-party utility -- Failed. Interupted and continues to hang during loadup
    • USB drive installation is the same way -- hanging
    • I can, however, load into a linux/unix operating system and "see" the drive. Unfortunately, I can't access it. There is an error that occurs.
    I do not need anything on the laptop; nuking would be perfect for me at this point. Suggestions? I can provide screenshots if needed!

    I'm going to post this in a few different forum types because I don't know if this is hardware related or virus related..Hope this isn't a problem!

    Thank you all for your time and help!
    A.
  2. mailpup

    mailpup TS Special Forces Posts: 8,276   +176

    Please do not post the same problem in more than one forum. As you have already posted in the Virus and Malware forum I'm closing this thread.
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