Computer will not go to logon page

By fireandice
Dec 10, 2010
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  1. please help me my desktop will not go to log-on page. it will "boot up" and then it will show a blank black page with a white line on top...any suggestions?
    also: e machine, vista, Intel duel-core, nvidia...if that helps
  2. mailpup

    mailpup TS Special Forces Posts: 6,964   +355

    How far does it go before it stops? Does it get to the Windows logo?
  3. fireandice

    fireandice TS Rookie Topic Starter

    well we sent my computer in and apparently it had some kind of china virus on it but to answer your question no it didn't go to even the windows logo page thanks for replying though

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