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Computer will not go to logon page

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by fireandice, Dec 10, 2010.

  1. fireandice Newcomer, in training

    please help me my desktop will not go to log-on page. it will "boot up" and then it will show a blank black page with a white line on top...any suggestions?
    also: e machine, vista, Intel duel-core, nvidia...if that helps
    fireandice, Dec 10, 2010
    #1

  2. mailpup TechSpot Special Forces

    How far does it go before it stops? Does it get to the Windows logo?
    mailpup, Dec 11, 2010
    #2

  3. fireandice Newcomer, in training

    well we sent my computer in and apparently it had some kind of china virus on it but to answer your question no it didn't go to even the windows logo page thanks for replying though
    fireandice, Dec 15, 2010
    #3