TechSpot

Computer won't go past the welcome screen

By makportal
Feb 15, 2007
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  1. Hi,

    My pc cannot boot up. When I press the power button, everything goes well until the computer comes to an empty desktop with no icons. It hangs there a little before coming back to the welcome screen, which shows all the users (1). If I try to click on it, the same thing happens. I'm running Windows XP on a Pentium Celeron 2.0 GHz, with 512 mb RAM. Any advises on how to fix the issue without reinstalling windows.

    P.S. The computer boots up in safe mode.

    Thanks
  2. chamillitarysk8

    chamillitarysk8 TS Rookie Posts: 168

    seems like there is a piece of software that is affecting your logon try uninstalling any software you have recently installed
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