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Computer won't start. Fatal system error.

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by ernest157, Sep 4, 2011.

  1. ernest157 Newcomer, in training

    I have a windows xp professional computer that everytime i start it, it doesnt boot into windows. the only way i can see my files is through kinoppix. When i start up i get the following error code:

    Stop:c000021a (fatal system error)
    The windows logon process terminated unexpectedly with a status of 0xc0000005.

    I was thinking of repairing it with a windows xp cd. What should i do?
    ernest157, Sep 4, 2011
    #1

  2. Tmagic650 TechSpot Ambassador

    Check, or swap out the memory. If you have more than 1 memory module installed, remove one and try booting. Swap the memory positions and try booting
    Tmagic650, Sep 4, 2011
    #2

  3. ernest157 Newcomer, in training

    how do i do that
    ernest157, Sep 4, 2011
    #3

  4. Tmagic650 TechSpot Ambassador

    Take the computer to someone that repairs computers and tell them what I told you to do. Your computer may have other problems. You can try a XP repair, but if the repair fails or won't start, the computer will have to be repaired anyway
    Tmagic650, Sep 4, 2011
    #4

  5. ernest157 Newcomer, in training

    i took out each memory and tested it but i still got the system error. any other suggestions
    ernest157, Sep 4, 2011
    #5