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confused

By ladyt
Jun 15, 2006
  1. Hi all,

    I recently switched from Verizon DSL to Comcast and when i turn on my computer, i have to log onto internet explorer to get to the internet.

    My problem is, when i try to download stuff, it tell me that i cant download. i want to try and reformat my c drive and start all over. can someone please tell me what i need to do. i am working with XP Professional
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    You need to do the following.

    1 restart your computer and go to setup usually by pressing the F2 or the delete key.

    2 Once you get into setup look for the boot menu and make sure you set it to boot from cd first followed by your hard drive.

    3 Put the Windows xp disk into your cd drive.

    4 Now save your settings and exit setup.

    5 While your computer is booting you will see a message that says "press any key to boot from cd" press any key.

    6 When the welcome to setup screen appears press enter and then press F8 to accept the Microsoft licence agreement.

    7 You will be prompted to repair an insallation press the escape key.

    8 Now select the partition that you want to reformat and press the D key to delete it you will be asked to confirm that you want to delete the partition.

    9 Now press C to create a brand new partition you will be asked what size you want the partition to be in mega bytes. If you just press enter then the partition will be the maximum size that you can have. This is perfectly ok if you don`t want to create multiple partitions.

    10 You will now be asked to format the partition select the ntfs file sytem and do a full format.

    11 Once the format is complete setup will continue.

    Your computer will restart during the remaining setup again you will be asked to press any key to boot from cd DO NOT PRESS ANYTHING and setup will continue. Once the setup is complete and you are back in Windows remove the Windows cd from your cd drive.

    Regards Howard :wave: :wave:
     
  3. danielos38

    danielos38 TS Rookie

    Sorry but, what is an xp disk?
     
  4. Peddant

    Peddant TS Rookie Posts: 1,446

    It`s the CD with XP on it,with which you install XP.

    If you bought your PC from a company like Dell or HP,
    you don`t get an XP CD.You just get a restore CD(s).
    They just allow you to restore the OS to the state it
    was when you bought the computer.

    Before trying any of that,tell us what exactly the error message you received was.
    It might be fixable without restoring/reinstalling the OS.
    Are you the only user of the computer ? Do you have full administrative rights.

    In any event,you need a better browser than IE.FIREFOX or OPERA
     
  5. ladyt

    ladyt TS Rookie Topic Starter

    Thanks, I Am Up And Running Again Yea!!!!!!!!

    Your Instructions Were Perfect.


    Thanks Again

    Tina
     
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