connection error

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Omnis

Posts: 6   +0
Hi guys, I hope I do this correctly, but here we go.

System specs
dimmension 2800 dell
intell pentium 4 processer
283 ram
rest standerd for this make and model
Windows Xp home edition

Ok for the error im getting, I'll go through the process that I did and then got the error

1) Updated/ran a new version of AVG antivirus.
2) when the scan was done I selected the heal option
3) when completed i rebooted my computer,
4) dsl connection failed, so i clicked on the icon and chose the repair option, and got an error message stateing, "could not renew the ip adress, please contact isp, <had errors like this in the past and this fixed it >
5)and also, my out dated version of norton is now full of errors stateing that it was disabled/uninstalled

after i did this i followed what the error said and contacted my isp, upon doing this they said it was a problem with my router, <linksys wireless g model WRT54g> and i contacted linksys after this, and they said that my router was hooked up wrong and to run a website to configure the router and a case number, and when I called back they preatty much said that they dont know what is wrong,

I've contacted several computer repair shops and every 1 had a different idea. 1 said it was my registy and needed manual fixed
another said running my restore disk would fix it
another said that both were wrong and compleatly reformat my computer.

Honestly, I dont think any of them have any idea on what is going on, anyways

any help would be apriciated
<would run my restore disk/os disk but moved and lost the original case it was in *had the cd keys on them> so im up the creek w/o a paddle....
 
ok.. here we go;
disconnect the modem from the router
disconnect the system from router
disable NIS/NAV
enable Windows Firewall

hit the router RESET switch on the back

now recable from system to the router
follow router setup instruction, which should direct you to
access 192.168.0.1 with your browser
...set a new password
and save the config

power down BOTH the modem and router
recable modem to router
wait at least 30 seconds and power up the modem

the modem will soon stop the strobe lite effect
power up the router and soon the data lite on the MODEM
will start flashing rapidly

use Start->Run and enter CMD and hit enter
now you should be able to prove ISP connectivity via
ipconfig /all to get
ip, gateway and dns addresses

you must get this much working to fix/repair NAV/NIS.

if you do, the create a Restore Point and label it Basic Connectivity
 
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