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Connections tray crashes

  1. Hello everyone,

    As the title of this thread suggests, I've been having a problem with the connections tray of my laptop. Essentially, the light indicating Wi-Fi is on goes out, and the taskbar icons that show me network connectivity stop responding. Re-starting the computer regains functionality, but before the computer shuts down I see an "End Program - Connections Tray" countdown dialog. This only happens when I'm using Wi-Fi and it occurs sporadically.

    In an attempt to fix this problem I did both spyware and virus scans: nothing was found. I tried re-installing the drivers for my Wi-Fi card, and that didn't fix the problem.

    About this laptop:

    - Dell Inspiron 6400, purchased in 2006. I upgraded the RAM in January of this year from 1.0 GB to 2.0 GB
    - OS: Windows XP SP3
    Information as provided by PC Wizard 2010:

    Platform : Intel Centrino
    Mainboard : Dell 0XD720
    Chipset : Intel i945PM
    Processor : Intel Core Duo T2400 @ 1833MHz
    Physical Memory : 2048MB (2 x 1024 DDR2-SDRAM )
    Video Card : ATI Mobility Radeon X1300 (Omega 3.8.442)
    Hard Disk : FUJITSU MHW2120BH (120GB)
    DVD-Rom Drive : SONY DVD+-RW DW-Q58A
    Monitor Type : XD570154W02 (?NX€¯Òö
    - 15 inches
    Network Card : Broadcom BCM440x 100Base-TX Fast Ethernet Controller
    Network Card : Intel PRO/Wireless 3945ABG [Golan] Network Connection
    Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3 (32-bit)
    DirectX : Version 9.0c (October 2010)

    Advice appreciated.

    - 'Mage
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Download and run Superantispyware Free and run it. Tell us what it finds
     
  3. UnWarierMage224

    UnWarierMage224 TS Rookie Topic Starter Posts: 69

    Hi Tmagic,

    SuperAntiSpyware reported back that it did not find anything.

    - 'Mage
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Not even some tracking cookies? 2006 laptop... try performing a Dell restore. It may not work because of all the updates since the laptop was new. In any case a fresh install of the OS would be a good idea
     
  5. UnWarierMage224

    UnWarierMage224 TS Rookie Topic Starter Posts: 69

    Nada. Nothing.

    When you say "fresh install" I have two options:

    1. I have an Acronis TrueImage Image file of my C: drive that was created after a fresh install loaded with all the programs I use. (The obvious quick way)
    2. ... Or should I go the slow route and use the windows disks?

    Which is preferable?

    - 'Mage
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Try the Acronis method first... good luck
     

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