TechSpot

Control Panel Fails to Open

By 512dude
Feb 27, 2009
Topic Status:
Not open for further replies.
  1. XP Pro SP3
    Intel Pentium 4 2.4GHz
    2GB Ram
    NVIDIA Quadro4

    The control panel fails to open and then the Desk Top flashes, all the icons on the Desk Top disappear and then reappear when:

    1) I click on the Control Panel icon under the Start menu
    2) click on Run under the Start Menu and type Control Panel
    3) when I open a File Explorer window and click on the Control Panel icon


    However, if I open a File Explorer window and expand the Control Panel icon by clicking on the + beside the Control Panel icon and then click on any of the sub items such as Administrative Tools, Fonts, Network Connections, Printers and Faxes, Scanners and Cameras or Scheduled Tasks and then go back and try any of the above three methods for opening the Control Panel, it now opens.

    How to fix this issue?
  2. raybay

    raybay TS Evangelist Posts: 10,716   +6

    Install Windows in R for Repair mode from the same disk as the original install.
  3. 512dude

    512dude TS Rookie Topic Starter Posts: 20

    What if I have a newer version of Windows XP loaded vs. the original Windows XP CD that I have. Will it cause an issue if I use the repair operation? I am concerned it will replace other files with older versions and create other problems.
  4. xanimefanx

    xanimefanx TS Rookie Posts: 83

    It is Most likely that your computer has a virus.
  5. mflynn

    mflynn TS Rookie Posts: 2,793

    That is it! xanimefanx!

    I suggest the following..

    Do the TechSpot 8 steps: http://www.techspot.com/vb/topic58138.html

    Skip no steps (do not install another virus scanner if you already have one, ask me before installing a Firewall).

    Most importantly update MalwareBytes (MBAM) and SuperAntiSpyware (SAS)!

    Before you scan with either MalwareBytes or SuperAntiSpyWare do the Extra Configs below these have become most important lately

    SuperAntispyware extra config

    After installed double-click the icon on your desktop to run it.

    Update the program definitions.

    Click the Preferences button.

    Then Scanning Control.

    In Scanner Options make sure all boxes are checked except #3 Ignore System Restore.. are checked:

    MalwareBytes extra config

    After update but before running
    Click settings and confirm all are Checked.

    I repeat Update these 2 programs.

    Run them and attach their logs.

    Mike
  6. raybay

    raybay TS Evangelist Posts: 10,716   +6

    It must be the Service Pack as the original install, and the same XP (Home, or Profesional) as what was installed. After that, it is all luck. It does not have to be the same disk
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