Control Panel Issues

Your HJT log is clean.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of ldd only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

HJT Log

Hi everyone!

Just wanted to post a HJT log and do a general check up on things, my internet connection has been going a little slower lately and I think there are things going on that I can't explain, like settings resetting themselves automatically to their default. However, I could be imagining it as it only happens in programs I don't use very often

Anyway, if anyone could just have a look at my log and let me know if anything needs fixing I'd appreciate it

Also, could someone advise me on whether I should be adding any kind of anti-virus or firewall to my system or not? I run Norton Internet Security 2006 (I know it's not popular round here, but I bought it before I started reading posts on this site ) as well as Ewido AntiSpyare and NoAdware.

Thanks in advance!!

Have HJT fix this entry.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

Other than that, your HJT log is clean.

Download the free AVG or Avast antivirus programmes and either the free Zonealarm or Kerio firewall programmes. You can get them HERE, HERE, HERE and HERE.

Disconnect from the net and uninstall Norton. if you have problems with the uninstall, see this thread HERE.

Once Norton is completely uninstalled, install whichever firewall you chose, followed by whichever antivirus programme you chose. Reboot your system the required number of times. Reconnect to the net and run the antivirus updates.

You should see an improvement in your systems speed.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of ldd only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

Thanks for that Howard

I was wondering if Norton is actually bad for my system? I'm loathe to uninstall it now since I paid alot of money for it, and was wondering if it would do my system harm to simply wait til it expires before getting rid of it?

Also, while I have no idea how to read an hjt log, I do run it occasionally and try to decipher it just to learn on my own, and one thing that I have noticed is that the entry that you're asking me to fix:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

is pretty much always there I think. I remember you suggesting I delete it when I had problems before and I did, and now it's back. I'm pretty sure I've seen it before too. Is that a bad sign?

In my opinion Norton is bad for your system is several ways.

It`s the biggest resource hogger around see HERE for proof. It`s not very good at killing/stopping viruses and it`s been known to cause system instability on some systems.

Of course, if you wish to wait untill your subscription runs out, then that`s fine. I suppose it depends on whether you want to put up with a sluggish system until then.

As for this entry in your HJT log.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

Fix the above entry then delete this bold file if found. C:\WINDOWS\System32\blank.htm

It could possibly be nasty, but not necessarily so. See if it comes back after doing the above.

To be perfectly honest, you`d be better off using Firefox rather than IE. It`s a lot more secure. Just use IE for Windows updates and the odd site that doesn`t work with Firefox.

Regards Howard

This thread is for the use of ldd only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

It doesn't seem to be reappearing. Thanks.

I do primarily use Firefox, which I prefer to IE anyway. I'll let you know if it re-appears

Thanks mate.

protection overkill?

Hi guys!

I just wanted to run something by you. I recently rid myself of Norton Internet Security 2006 and my mate installed Kaspersky Internet Security 6.0 and Zone Alarm Pro for me. I already had Ad-Aware SE Professional installed from before so that's still there too. My question is whether this is overkill? Are these programs making each other redundant or possibly interferring with each other? Is this a good mix, or should I add/remove some programs?

Also attached is my hjt, just a general check up

Thanks in advance.

it is best to choose only one. running two firewalls will definately cause problems and most likely two av's.

keeping ad-aware 6 is not a problem, although running it at the same time as another programme may conflict.

your hjt looks good, although there still some symantec/norton files that could be removed.
using search , look for 'symantec and norton'. and remove them. don't do anything with your hjt log, untill howard has looked at it.

Thanx for the advice guys, much appreciated!

Is it therefore advisable to lose Zone Alarm Pro?

Your HJT log is clean. However, you still have some Symantec entries running, so let`s get rid of them.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html


Click start/run and type services.msc into the run box and press the enter key.

When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

Symantec Core LC
Automatic LiveUpdate Scheduler

Close the services window.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

ccApp.exe
ALUSchedulerSvc.exe
symlcsvc.exe

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\Program Files\Symantec
C:\Program Files\Common Files\Symantec Shared


Reboot into normal mode, turn system restore back on and rehide your protected OS files.

Keep Zonealarm, otherwise, you won`t have a firewall running.


Regards Howard

This thread is for the use of ldd only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

thanks for that Howard, I'll get that done now.

Kaspersky and HJT

Hi guys, just sending in an HJT log to see if my system is running ok. Everything is running fine except one thing. Since Tuesday night, Kaspersky has been shutting down everytime it tries to update its virus defintions. I've had to disable auto updates as it was shutting down every half hour or so since it kept trying to update. As I don't want to stay too long without updates I was wondering if anyone has any ideas on what the problem could be?

Thanks

Your HJT log is clean.

Uninstalling and reinstalling Kaspersky may solve the problem.

Regards Howard

This thread is for the use of ldd only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

Thanks Howard, I'll try that.

Hjt

Hi everyone, it's been awhile since I've posted an hjt so I thought I'd give it a go and see if things are running ok. I've been having sound problems lately (all my Windows sounds are dead it would appear but DVDs and music still play fine).

However, other than that all is good, so just thought I'd send one in.

Thanx in advance

ldd

Your HJT log is clean. However, there is new malware that can hide from HijackThis.exe. With that in mind, take a look at this thread HERE and rename HijckThis.exe as per the instructions.

Post a fresh HJT log.

Regards Howard

This thread is for the use of ldd only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

Sorry Howard, I haven't been on for awhile and didn't check to see if the rules had changed. Here is the updated hjt

Still clean.

Just have HJT fix this.

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of ldd only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

Thanks for that.

Do you have any idea what could cause the sound to disappear? The volume icon no longer appears in the system tray and the volume control on my keyboard no longer responds. Mp3's and the like work fine, but I believe anything Macromedia Flash related has no sound. So videos on youtube have no sound but if I stream videos from other sites (e.g a quicktime file or a media player file) they work fine. It's a little baffling.

Reinstall the latest version of Flash player and see if that helps.

As for the volume icon not appearing in your system tray, do the following.

Go to your control panel and click the Sounds and Audio devices icon. Tick the box that says "Place volume icon in the task bar", click apply/ok and close control panel.

Regards Howard