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Could not start the windows firewall/internet

Discussion in 'Virus and Malware Removal' started by rp748, Oct 23, 2004.

  1. N3051M Newcomer, in training Posts: 2,800

    If it works in safe mode (reboot and see if its good again, since in normal you said its on/off etc) then it would be software fault or driver faults..

    Drivers, i can't remember if you've tried updating them or not.. but yeh, its either update or if this started happening when you've updated, rolling back to the previous version..

    Software, if its a startup program/process,
    Start>Run>msconfig>Diagnostic Startup>[OK]
    Reboot and see if its better now, and reboot again etc to check for consistancy because of your problem..
    If its better, then go back to msconfig and select selective startup and tick one of the boxes that are currently unticked, reboot etc. untill you run into the problem then go to the relevant tab and enable one by one untill you find the cause. There maybe multiple causes so may need to go through it twice etc.

    Its long and arduous but that'll tell you exaclty whats buggin your system up..
  2. ratman Newcomer, in training

    After successfully accessing the network by booting in Safe mode, I rebooted normally and continued to encounter the same problem. What used to be hit or miss in making the connection is now at a 100% failure rate. Of the 10 or so boots/reboots in the past 2 days, I have not been able to access the network any time. Interestingly, even though I cannot connect to my networked drives, I don't get the icon and message stating that fact.

    In Device Manager I checked the driver for the NIC and it said I have the most updated driver. I don't recall ever updating the driver so I don't know if I can "roll back" to a previous version.

    I ran the Diagnostic Startup to no avail. I did, however, get the "Could not connect to all network drives" message and icon. Because nothing worked, I had to reset the startup to Normal, I then rebooted, then changed back to Selective Startup and I'm back to where I was before.

    Any other suggestions? By the way, I'm still getting the "Generic Host Process" error message .............


    Late Friday update -- decided to check my LAN properties and when I clicked on the Advanced tab I got the following:
    "Windows cannot display the properties of this connection. The WMI information might be corrupted. To correct this, use System Restore." Unfortunately, I cannot run System Restore because at some point while troubleshooting this, I turned it off and (d'oh!) never turned it back on.
  3. N3051M Newcomer, in training Posts: 2,800

    well since we can narrow it down to a windows problem there is one trump card i can think of.. but like any system wide change, i suggest a backup in order, as per norm.

    If you use Mapped Network drives, try disabling or getting rid of it for now and see if it stabelise..

    Theres a few network utility fixers around, i just can't remember the name (maybe winsock or LSP something..) so you can try google for em and see if they do anything..

    Start>Run>cmd >sfc /scannow (note the space between sfc and /). You will need your windows XP disc for this. Its like chkdisk but scans the windows files to see if anythings corrupted or what and if it finds something will try to replace it with the original from the CD.

    Thats short of a windows repair, last option is your reformat x_x
  4. ratman Newcomer, in training

    Well, I'm guessing I've done all I can do.

    Per your suggestion, I ran a couple of network utility fixers (had actually run winsock before) to no effect. I then ran the sfc /scannow command with the xp disk in place, but nothing came up (i.e. there were no prompts to replace any files).

    So I'm thinkin' it's time to reinstall xp?
  5. N3051M Newcomer, in training Posts: 2,800

    Well i'm certainly out of ideas.. unless someone else got any the floors open..

    safe mode works that means either driver fault, software, registry or other stuff that happens during normal mode.. and we've pretty much covered all of the things i can think off..

    Backup and reinstall i think will save you some time.. install all your drivers first then check to see if its stable.. then software one by one etc. Maybe you can find out what it is causing it preemptivly so you can make a workaround before its too late...
  6. ratman Newcomer, in training

    Thanks for your input -- it figures I would have a "stumper".

    Quick question about reinstall: When I insert the Dell reinstallation disk, it tells me that I have a newer version (i.e. SP2) than the version on the CD (SP1) and that I should reboot from the CD. However, when I reboot, it just goes into the normal startup -- am I missing something?
     
  7. N3051M Newcomer, in training Posts: 2,800

    Its basicaly looking at the date/whats on the disc versus whats on your PC.. Of course if you have a old disc its going to be SP1/minus updates since its shiped the same time as what windows updates were released etc. while windows on your PC is going to be up to date.

    You still can reinstall it over your current Windows (it will wipe everyting, so backup) and it will revert back to SP1. Then you can download or get a SP2 CD and just run it as an update to bring it back to date.

    Otherwise you can try making a SP2 slipstreamed disc...
  8. roy50 Newcomer, in training

    After "wading" through tons of MS docs...to no avail, I came across your solution and it worked perfectly. Thanks!
  9. whirlpool Newcomer, in training

    Thanks for the support, I don't profess to know much and forums like this really help
    just to let you know I had another issue causing the ICS from starting.

    I was heavily infected thanks to a link that was forwarded by a friend!
    upshot was that it took me 6 hours to remove the bleeding spywhatever and a further day mucking about going thru everything on these three pages

    after this did not work I used a hammer and tickled the beast

    there is a service called "Windows management instrumentation" and it had been turned off

    needless to say I have followed many other tips found across this website - so thanks :approve:
  10. Fiver Newcomer, in training

    error 1075

    Hi,

    I had the error 1075 to and I fixed it by deleting DependOnService from

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\wscsvc

    and

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess

    but I still can't get the Virus Protection cheking service in Security Center to work.

    Is the checker a separate service and if it is what's it called?
    I can't find it :|

    can anyone help?
  11. kabankalan Newcomer, in training

    ould not start the windows firewall

    Thank you very much guys. This thread helps me a lot!