TechSpot

Could someone help me with this dump?

By gornati
Mar 30, 2009
  1. Hi all again!

    After having a dump anaylized by a member here, i applied the Microsoft Hotfix.

    But today out of nowhere, i get another BSOD with a different problem.

    I attaching here the screenshot of the BSOD and the minidump.dmp, i would be really gratefull if somenone could analyze it for me and try to discover wich file is the one with the problem.

    The system is a Windows 2003 server x86 runnning CITRIX Presentation Server 4.5.

    Thanks you all!
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. gornati

    gornati TS Rookie Topic Starter

    already applied HRP3 on all of my servers, only this one is restarting.
    did you check the dump?
    Any call for a file or something?
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Yes I checked the dump: termdd.sys
     
  5. gornati

    gornati TS Rookie Topic Starter

    and have any idea of what this is about?
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Yes it's about your Citrix Presentation, I'd say uninstall it fully, restart, then re-install it

    It could also be your current Antivirus or Firewall interfering (especially if it's Norton or AVG)
    Or it could be Virus / Malware related. Check H e r e for that
     
  7. gornati

    gornati TS Rookie Topic Starter

    well we dont have norton or other a/v software, our software runs on the firewall...

    another important info, the servers runs on VMWARE ESXi 3.5 all of them are virtual machines.
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  9. gornati

    gornati TS Rookie Topic Starter

    i am active there too...
    but i dont seem to find the answer there either.
    :(
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...