CPU spike

[target]

Hi there, not sure if im in the right section but still....I'm using an HP envy 17 laptop, and every so often ( maybe a few times a day) i get huge spikes in the CPU usage and everything jutters....i,e music and stuff. I downloaded a process managed to try and see if i could find the problem but nothing has come up. Process Lasso shows that when i have these spikes, my CPU usuage goings to 90-100% and my RAM is apparently 100% in use too. However...during these spikes sometimes the only thing open is my media player!?

Any help would be awesome, thanks!

 

[raybay]

How old is your HP Envy 17. If still under warranty, I would talk to HP before doing any thing that would void that warranty. It is likely you should not be seeing this problem so frequently. Treat all outside programs as suspect, unless they are very highly rated for laptops.
See what HP thinks is normal... or a tech at an HP dealer where you purchased it.