crahing again please help

By paulrush81
Feb 8, 2006
  1. I have recently built this machine myself with limited knowledge, the specs are in my profile. All the hardware is new, I am running XP pro SP2 and I am connected to the web via a usb modem.

    The problem seems to be random although previous minidump analysis pointed towards the usb modem, I have recently updated the drivers for it but the issue continues. It crashes when left downloading or if I am surfing but also when it is idling.

    Another issue is lately it has started making the windows sounds that occur when a usb device is plugged in, only it goes on and on as if someone is constantly plugging and unplugging something even when nothing at all is plugged in.

    I have attached a few recent minidumps and a dxdiag file just in case. #

    Please somebody help, all ideas welcome.

    Thanks in advance
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    4 minidumps crash at SACMXP1.sys. Modem driver. They have bugchecks of D1, and 0A.

    1 minidump crashes at intelppm.sys. Your cpu driver. It has a bugcheck of FE.

    1 minidump crashes at USBPORT.SYS. USB 1.1 & 2.0 Port Driver. It has a bugcheck of 44.

    I think you have a problem with your modem, or your modem drivers.

    Since you have already updated the modem drivers. Try a different modem.

    Also make sure you have the latest chipset drivers for your mobo.

    Regards Howard :)
  3. paulrush81

    paulrush81 Topic Starter

    thanks howard, modem was fubar'd
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Glad your problem is solved.

    Thanks for letting us know.

    Regards Howard :)
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