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Crash and freeze

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by zam, Oct 18, 2011.

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  1. zam Newcomer, in training Posts: 19

    hello i have alienware m17x its new i don't use it much i bought it like 1 year ago but i start using it 1 month ago it keeps freezing and some times i crash when i am playing a game i got sli 260 g force and 4 g ram but the game i am playing don't need more than 1 ram and sometimes it crash while i am on the desktop while chatting or just checking my emails
    zam, Oct 18, 2011
    #1

  2. Modena TechSpot Enthusiast Posts: 182

    Hi there zam, can you post us the minidump files? To get to them go to start, computer, local disk, windows, and minidump. It could help us narrow down whats causing you're problems.
    Modena, Oct 18, 2011
    #2

  3. zam Newcomer, in training Posts: 19

    thanks for replying but i opened the minidump file and its empty
    zam, Oct 19, 2011
    #3

  4. Tmagic650 TS Ambassador Posts: 18,737   +62

    Hi Zam,
    try updating your video cards drivers. Go to the Nvidia support website and download and install the latest driver for your operating system 32-bit or 64 bit. Also, make sure you have installed all the Windows Updates
    Tmagic650, Oct 19, 2011
    #4

  5. zam Newcomer, in training Posts: 19

    i have the latest updates of windows and nvidia
    zam, Oct 19, 2011
    #5

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