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Crash and freeze

By zam
Oct 18, 2011
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  1. hello i have alienware m17x its new i don't use it much i bought it like 1 year ago but i start using it 1 month ago it keeps freezing and some times i crash when i am playing a game i got sli 260 g force and 4 g ram but the game i am playing don't need more than 1 ram and sometimes it crash while i am on the desktop while chatting or just checking my emails
     
  2. Modena

    Modena TS Enthusiast Posts: 142

    Hi there zam, can you post us the minidump files? To get to them go to start, computer, local disk, windows, and minidump. It could help us narrow down whats causing you're problems.
     
  3. zam

    zam TS Rookie Topic Starter Posts: 17

    thanks for replying but i opened the minidump file and its empty
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Hi Zam,
    try updating your video cards drivers. Go to the Nvidia support website and download and install the latest driver for your operating system 32-bit or 64 bit. Also, make sure you have installed all the Windows Updates
     
  5. zam

    zam TS Rookie Topic Starter Posts: 17

    i have the latest updates of windows and nvidia
     

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