Crashing issue assistance

[Jake25]

I am not getting anymore crashes. It was likely due to a faulty power supply which I had. I have now gotten a new power supply from the company I purchased it with initially of a different brand and there doesn't seem to be any computer issues.

If I do get another crash I will follow the advice in your latest post Dell_BabitaG.

After running Bluescreenview here is the minidump:


==================================================
Dump File : 061313-46734-01.dmp
Crash Time : 13/06/2013 9:48:46 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`071bf060
Parameter 3 : fffff803`958987f0
Parameter 4 : fffffa80`0758a960
Caused By Driver : hal.dll
Caused By Address : hal.dll+1ce3b
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.2.9200.16442 (win8_gdr.121023-1503)
Processor : x64
Crash Address : ntoskrnl.exe+5a440
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\061313-46734-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9200
Dump File Size : 314,858
Dump File Time : 13/06/2013 9:52:27 PM
==================================================

 

[Tmagic650]

Good work. The minidump just shows general Windows instability, most likely caused by the old AC power supply

 

[Jake25]

Ok great well I guess I have no issues at the moment so I will leave it at that.

I appreciate the help I have received from you Tmagic650 in this matter. Thanks also to Dell customer support

 

[Dell_BabitaG]

Hi Jake25,

It is wonderful to know that the system crash issue has been resolved.
Please feel free to contact us in case you have further queries, we would be happy to help.

[FONT=Arial]Thanks and regards,
Babita G
#iworkforDell [/FONT]

[FONT=Arial]For easy access to drivers, manuals and product updates, please visit our [/FONT][FONT=Arial]Support Site[/FONT][FONT=Arial] .[/FONT]