Thanks for your response. The music is still there I believe,
Yes, the music files are very most likely still there. Even uninstalling the Creative Software shouldn't affect the music files themselves
but, yes, I did move and rename several times, thinking the software would automatically switch from (C) drive to (J) drive to retrieve the music.
- The Creative software may have an option that allows you to move the music files from C: to J: etc. BUT is likely that to take advantage of this option you need to do it from within the Creative Software itself. (e.g. like starting some option from a menu in Creative Software and then telling it where to move things)
- OR maybe there's a way to instruct the Creative Software after you move the files so it can try to fix things (i don't know)
- HOWEVER, if you are moving files around yourself via Windows (like by dragging/dropping between Explorer windows or copy/paste between Explorer windows) I'm not surprised if Creative Software tries to play a list of files and simply skips over the files it doesn't find where it has been told to look
I suspect that I will have to delete it all and start over -- correct?
Maybe. There might be methods to undo / recover what you have done.. but it might also be easiest/safest to simply start over. But that said there are really two possible points to "start over" from
- For a completely clean, from the very beginning "start over" you'd go to Control Panel->Add/Remove Programs, find the entry for Creative Software and then click Remove to uninstall all the creative software. That should remove all the Creative Software and Creative's data files but not your music files.
- Other option is not uninstall the software but just delete all the Playlists. Within the Creative Software, delete all the Playlists that were created (the list of files you want it to play, the order to play them, etc.). Then recreate the Playlists pointing to your music files. (tho thinking about it.. at that point you may be best to just do the full uninstall as you'll have a better known "starting over" point that way!
Though at this point I also deleted some files (software) from Roxio -- could that have had anything to do with it do you think?
If you really deleted Roxio SOFTWARE files you may have crippled the application. If in fact you did delete software (vs. just data files, like Playlists) you really are best to uinstall then reinstall the software
If I do delete the music, will I be able to reload the Creative software again? I tried to find the download for it, in case it has been updated, but can't.
Don't delete your music files! (unless you want to or find you are compelled to) Just uninstall then reinstall the Software
If I am able to re-load the Creative software I have, can I put it on my new (J) drive?
You might have product names confused as Creative Software implies a different company and product line then Roxio
=> Click for Creative webiste
=> Click for Roxio website
If you are still able to actually start the software, look along the top of its window and click Help->About will usually tell you the product information Also, strongly advise you install all software to your C: drive. You can create/save your data files (e.g. music files, even create/save your playlists anywhere) on any drive but keep all your program file software installs on C: to make your life easier
Sorry to ask so many questions. I REALLY appreciate it ~!!! JoAnn
you bet! I hope all this helps you get it sorted out