Daily BSOD on Windows 7 Ultimate

By Bdizzle
Sep 22, 2011
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  1. Okay so I just built my new computer 2 days ago and I've gotten a BSOD everyday. It only comes when I leave my computer on idle and when I come back there's the BSOD, I can play games, download, and install fine it's just when I leave it idle sometimes there's a BSOD. I have tested the ram with window 7 memtest twice and no errors.

    Here is my specs
    Intel 2500k 3.3ghz
    gigabyte z68A-D3-B3
    GTX 560 TI
    g.skill ripjaw 2 x 4gb ddr3 1600 9-9-9-28
    750gb WD HDD
    Corsair TX650 V2
    Windows 7 Ultimate

    Here is my minidump


    Microsoft (R) Windows Debugger Version 6.11.0001.402 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\092211-18860-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`0444b3c0?
    WARNING: Whitespace at end of path element
    Symbol search path is: SRV*c:\symbols*

    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Machine Name:
    Kernel base = 0xfffff800`03067000 PsLoadedModuleList = 0xfffff800`032ac670
    Debug session time: Thu Sep 22 00:25:14.162 2011 (GMT-7)
    System Uptime: 0 days 8:52:39.005
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 9F, {3, fffffa80070ed060, fffff8000444b3d8, fffffa80068bd4a0}

    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
    Probably caused by : Rt64win7.sys

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa80070ed060, Physical Device Object of the stack
    Arg3: fffff8000444b3d8, Functional Device Object of the stack
    Arg4: fffffa80068bd4a0, The blocked IRP

    Debugging Details:
    ------------------


    DRVPOWERSTATE_SUBCODE: 3

    IRP_ADDRESS: fffffa80068bd4a0

    DEVICE_OBJECT: fffffa8008073050

    DRIVER_OBJECT: fffffa800807de70

    IMAGE_NAME: Rt64win7.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4d2ee89f

    MODULE_NAME: Rt64win7

    FAULTING_MODULE: fffff88004285000 Rt64win7

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x9F

    PROCESS_NAME: System

    CURRENT_IRQL: 2

    LAST_CONTROL_TRANSFER: from fffff80003151cd2 to fffff800030e3c40

    STACK_TEXT:
    fffff800`0444b388 fffff800`03151cd2 : 00000000`0000009f 00000000`00000003 fffffa80`070ed060 fffff800`0444b3d8 : nt!KeBugCheckEx
    fffff800`0444b390 fffff800`030ef5fc : fffff800`0444b550 fffff800`0444b550 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90
    fffff800`0444b430 fffff800`030ef496 : fffff800`0328ef00 00000000`001f4281 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
    fffff800`0444b4a0 fffff800`030ef37e : 0000004a`690d4eaa fffff800`0444bb18 00000000`001f4281 fffff800`0325d2a8 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`0444baf0 fffff800`030ef167 : 00000018`0cffa4c7 00000018`001f4281 00000018`0cffa4fb 00000000`00000081 : nt!KiTimerExpiration+0x1be
    fffff800`0444bb90 fffff800`030db96a : fffff800`03259e80 fffff800`03267cc0 00000000`00000000 fffff880`01620a00 : nt!KiRetireDpcList+0x277
    fffff800`0444bc40 00000000`00000000 : fffff800`0444c000 fffff800`04446000 fffff800`0444bc00 00000000`00000000 : nt!KiIdleLoop+0x5a


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    FAILURE_BUCKET_ID: X64_0x9F_IMAGE_Rt64win7.sys

    BUCKET_ID: X64_0x9F_IMAGE_Rt64win7.sys

    Followup: MachineOwner
    ---------
  2. kristain

    kristain Newcomer, in training Posts: 52

  3. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    As per the information you have provided your issue is with the Realtech driver Rt64win7.sys. Go to your motherboard's website, find your motherboard and update to the latest onboard audio drivers.
  4. Bdizzle

    Bdizzle Newcomer, in training Topic Starter

    Thanks, I just want to confirm that this is the correct driver for my system
    http://ca.gigabyte.com/products/product-page.aspx?pid=3863&dl=1#dl
    Realtek Function driver for Realtek Azalia audio chip (Including Microsoft UAA Driver in English edition
  5. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    If GA-Z68A-D3-B3 is your motherboard (I accessed the link) then, yes, you update from your motherboard's webpage.
  6. Bdizzle

    Bdizzle Newcomer, in training Topic Starter

    Yes that's my MB and thank you for your help, I will follow up if another BSOD comes up or if it's okay for the next couple of days. Thank you again for your help.
  7. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    You're welcome and we look forward to your update.
  8. Bdizzle

    Bdizzle Newcomer, in training Topic Starter

    It's been 3 days and no BSOD, thank you for your help!
  9. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Excellent! :) And thanks for getting back to us.


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