TechSpot

Daily BSOD

By Timo_Styles
Jun 3, 2007
  1. I've been getting daily BSODs for a couple months now, probably 2-3 a day on average but sometimes in excess of 10. The problem seems to only occur when I'm watching videos or listening to mp3s at which point I get a blue screen and if I had some kind of audio going it turns into a grinding noise.

    I've had some problems prior to installing Vista a couple months ago so I'm not sure if this is related to Vista at all.

    I've tried a new video card, swapping my memory, memory tests, checked for overheating etc. all to no avail. The only thing I can think of at this point is to take a look at these minidump files but I don't know how to read them.

    Any assistance you can provide would be greatly appreciated.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 00000000
    BCP3: 95A15B3C
    BCP4: 00000000
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1
     
  2. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,202

    All the dumps are the same and the process is also the same, that being OneTouch.exe. This looks to be a OneTouch backup system for an external Maxtor disk drive. Do you have such a thing? If it's not necessary then you can try disabling the OneTouch feature to see if it's the problem.
     
  3. Timo_Styles

    Timo_Styles TS Rookie Topic Starter

    I ran a diagnostic on my external HDD and apparently it needs to be serviced. Thank you so much for pointing me in the right direction.
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.