Hello. Thanks in advance for your expertise.
Recently my mouse and keyboard have stopped working. I am running Windows XP Media Center Edition on a Dell Dimension machine. When I reboot the machine (using the button on the PC) it loads up and gets me to the user selection screen but I can't do anything at all. Here are a few notes that should help:
So here are my questions:
THanks again,
Will
Recently my mouse and keyboard have stopped working. I am running Windows XP Media Center Edition on a Dell Dimension machine. When I reboot the machine (using the button on the PC) it loads up and gets me to the user selection screen but I can't do anything at all. Here are a few notes that should help:
- I have tried hooking up multiple keyboards and mouses. None work (so I know it's not an issue with them as they work fine on my laptop)
- I only have USB connections, no PS2 connections on my PC at all so I can't try a PS2 Mouse or Keyboard
- I have tried ONLY plugging in the mouse or ONLY the keyboard and neither work
- The Optical mouse lights up for about ten seconds then turns off if I unplug it and plug it back in. Even with the optical light on, the mouse doesn't move on the screen.
- While loading, at the Dell screen where it says "Press F2 to enter Setup" the keyboard still doesn't work. So I can't get into BIOS nor can I start the machine in safe mode.
So here are my questions:
- What do I do about this?
- Can I install either new USB inputs or PS2 inputs without being able to use a mouse or keyboard or even load Windows (can't get past user/login screen)?
- If I need to reload Windows, how do I get the data off of my harddrive?
THanks again,
Will