Hello. Two days ago my brother plugged in his mp3 player into the computer and all of a sudden it froze. So I turned it off. When I turned it back on the dreaded BSOD was there saying "BAD_SYSTEM_CONFIG_INFO" and the bottom said, "Stop: 0x00000074" and some other codes within brackets.. I tried safemode and everything else on that black screen you get when you press f12, MULTIPLE TIMES. None of it has worked. After that, I went on some other website where I learned I could get into my computer through the dell operating system recovery cd. So, I tried and it did not work. yes, I already went into the BIOS menu and made sure CDROM was first before inserting the cd. When I restart, the blue recovery cd window should be there but it isn't!! What should I do now!? If I can't get into my computer, is there any way I can atleast save all my files (pictures, music, etc)? I do not want to lose them all. This has never happened to my computer before. It always runs smoothly and quickly. I am so frustrated, please help me! If you need any additional information in order to help, please say so and I will give it to you!!