I am fixing my girls computer, and she is flipping out on me. I really need help. She waned me to back it up, and reinstall windows. She bought an 80gb usb drive I back up her drive, but when i restarted the computer to begin installing windows I get this error: Stike f1 to retry boot, strike f2 for set up. When I go into setup, the devices say NOT INSTALLED And when I ctrl F it says "Unknown Device" I reboot, and it does and IDE scan, then back to Strike f1 HELP!!!! MY service tag is 2fly811 PLEASE HELP!!!