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dell e1705 blue screen

By chips2481
Oct 20, 2007
  1. I have a dell e1705 and it will sometimes power on to a blue screen and sometimes will not do anything at all. Any ideas what the problem is?
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Your complete Dell model name is Inspiron 9400/E1705

    Does the laptop battery charge ok? Does the blue screen happen on battery or AC or both? How old is this laptop?

    Does the blue screen take a while to show?
     
  3. chips2481

    chips2481 TS Rookie Topic Starter


    The computer is 2 years old and the blue screen appears when the computer is being used heavily. I then restart the pc and it will work fine. Some days it is more difficult than others.
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    This may me an over heating issue... The internal CPU fans/cooling fins may be clogged with dust
     
  5. chips2481

    chips2481 TS Rookie Topic Starter

    The last owner of it said that he had taken it to dell and they tried doing a bios update and they looked into the computer and said it was a motherboard problem. Are they usually just full of crap. I know that anyone who works on computers is usually a crook when it comes to laptops and most problems with motherboards can be fixed easily like resodering the ac jack.
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Resoldering a DC Jack is not that easy. Usually the laptop has to be totally torn down and the motherboard removed to gain access to the soldered side of the Jack. I have 2 Gateway laptops here. Both DC jacks are broken and will have to be replaced. Resoldering allowed me to charge the batteries and to check the operating condition. I had to pull the AC cord tight and place it under the laptop to get the laptops to charge
     
  7. chips2481

    chips2481 TS Rookie Topic Starter

    yea i have repaired ac jacks to but I don't think it is that hard to tear apart a laptop down to the motherboard. Only takes me like around a half an hour. I know dell will not fix a bad ac jack they just just replace the motherboard and charge you full price for it which is a rip off.
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Yeah,
    The jacks can cost anywhere from $20 to $75 and I only charge $75 labor. Most of the time I have to do cleanup on the OS and install updates and current virus and malware protection. Those teenagers and young people can really screw up computers!
     
  9. chips2481

    chips2481 TS Rookie Topic Starter

    I wouldn't ever replace the jack because they usually don't go bad. it is the connection at the motherboard that will go bad. I would resoder the connection before even think of spending $20 on a new jack.
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You would if the jacks are cracked and the contact metal is physically broken. You are lucky if you have never seen a broken jack :)
     
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