For about two months now, the touchpad on my Dell Inspiron 1420 has not worked properly. The touchpad does not respond to touch (at all) nor do the buttons work. Additionally, the touchpad driver does not show up in “Device Manager” at all. The files do still exist under “Dell Drivers” though and the application can be found under “programs”.
So far, I have:
-uninstalled and re-installed the touchpad driver (many times). If I remove all files and re-install the drivers, and reboot as instructed by the prompts; the touchpad will usually work until I put the computer to sleep or restart it. Then, once again, no response at all. The icon in the bottom right of the desktop also disappears, as does the driver in “device manager”. The files still exist though in “dell drivers” and under “programs”.
-started the computer in safe mode. The touchpad works fine anytime I am in safe mode.
-disabled all programs (programs that had that option) that run on start up. I did this thinking that a start up program was controlling the touchpad since it starts fine in safe mode. The Alps driver (for the touchpad) that should appear under start up programs does not and I have never disabled it when it did show up. Stopping all programs that run at start up did nothing to fix the touchpad.
-I run AVG anti-virus software every day and have run Ad-Aware antispyware multiple times but this seems to have no effect on the touchpad problem.
At this point I am not sure what to do. I don’t know if it is a virus, malware, corrupt program or just a program that is controlling the touchpad for some reason.
Any help on this very frustrating problem would be greatly appreciated. Any suggestions?
Thanks in advance for any help!
So far, I have:
-uninstalled and re-installed the touchpad driver (many times). If I remove all files and re-install the drivers, and reboot as instructed by the prompts; the touchpad will usually work until I put the computer to sleep or restart it. Then, once again, no response at all. The icon in the bottom right of the desktop also disappears, as does the driver in “device manager”. The files still exist though in “dell drivers” and under “programs”.
-started the computer in safe mode. The touchpad works fine anytime I am in safe mode.
-disabled all programs (programs that had that option) that run on start up. I did this thinking that a start up program was controlling the touchpad since it starts fine in safe mode. The Alps driver (for the touchpad) that should appear under start up programs does not and I have never disabled it when it did show up. Stopping all programs that run at start up did nothing to fix the touchpad.
-I run AVG anti-virus software every day and have run Ad-Aware antispyware multiple times but this seems to have no effect on the touchpad problem.
At this point I am not sure what to do. I don’t know if it is a virus, malware, corrupt program or just a program that is controlling the touchpad for some reason.
Any help on this very frustrating problem would be greatly appreciated. Any suggestions?
Thanks in advance for any help!