I've been trying to fix my wife's Dell Inspiron 6000 for a couple of weeks now. All we have is a backup from a few months ago, sadly (but at least we have the backup I forced her to do).
The problem is she keeps getting the BSOD before XP completes booting. We get the black screen with the logo and the progress bar and that's all.
I tried booting to Linux via a live CD but couldn't see the hard drive. I put the hard drive in a cheap ebay external caddy and it comes up as a RAW disk.
Obviously the disk still works because I can feel it spin and the XP logo comes up. I am not sure what else to try...
It's looking like the disk is encrypted or something at a hardware level although my wife has not set hardware encryption - maybe Dell has.
Obviously this is a pain in the rear - it's most likely the last time my wife ever buys anything Dell. Since I have a working and unused Compaq it's likely that she'll use that instead (I went Mac about 3 months ago).
Has anybody any suggestions?
The problem is she keeps getting the BSOD before XP completes booting. We get the black screen with the logo and the progress bar and that's all.
I tried booting to Linux via a live CD but couldn't see the hard drive. I put the hard drive in a cheap ebay external caddy and it comes up as a RAW disk.
Obviously the disk still works because I can feel it spin and the XP logo comes up. I am not sure what else to try...
It's looking like the disk is encrypted or something at a hardware level although my wife has not set hardware encryption - maybe Dell has.
Obviously this is a pain in the rear - it's most likely the last time my wife ever buys anything Dell. Since I have a working and unused Compaq it's likely that she'll use that instead (I went Mac about 3 months ago).
Has anybody any suggestions?