well for some reason when my son starts his laptop-we see the dell logo then windows starts with the scrolly thing under it but then it goes black and we can see the mouse arrow and can move it but nothing.
I have tried safe mode but just shows safe mode in the bottom corners and nothing happens...and suggestions please!
Thanks in advance!
Sincerely
Kel
I have tried safe mode but just shows safe mode in the bottom corners and nothing happens...and suggestions please!
Thanks in advance!
Sincerely
Kel