Allllllright, so I sat down and turned on my laptop and the screen was black and there was an error pop up that said something about the log in screen. I so very intelligently hit the nice little red X in the corner and then nothing happened. The computer screen stayed black. I turned it off and back on twice before finally removing the battery for a short time and replacing it. (I was under the impression that this would magically help somehow.) but it goes through the motions of starting up and when it gets to the part where I log in, it stays on but black screens. I have a dell Inspiron m5030 and I'm still using windows 7... If that helps.