Dell laptop Windows XP Page fault error no paged area

By chefdad
Aug 1, 2008
  1. I had a friend give me his Dell Insiron B130 laptop because it would not load windows xp (sp2) just the blue screen with the following error message

    Page_Fault_In_Nonpaged_Area_ then at the bottom it has
    Stop: 0x00000050 (0xf89ca000,0x00000000,0xE21cd46ad,0x00000000)

    I tried to use his system restore but that didn't work. I can boot in safe mode and tried there but according to the system his only restore point was set after this error occurred. I have read that it can be caused by a number of things, from ram failure to other hardware failure to a virus that does it. Also that certain programs will do it too.
    He hasn't installed any new software or hardware and I can't detect a virus(although he does surf porn sites whether he will admit to it or not). Also he has no disks for it whatsoever. He said it never came with any and that he never even knew about making back-up disks. He does however have a bad battery as it told me that in the BIOS when I went in to change the boot order so that I could boot from floppy or cd first. He also doesn't have his papers with his product key on it either.

    Right now what it is doing is circleing in safe mode. What I mean is that it loads, then tells you you are in safe mode would you like to continue, I click yes, It loads the screen and his icons. Then after about 2 min (without touching anything) the hourglass appears and it goes back to the first thing , you are in safe mode, do you want to stay in safe mode. I click yes and so on.
    From what I can see he has no firewall and no antivirus so at this point I am not ruling anything out. Thank you in advance for any help anyone can provide or a direction you can point me in.

    Upon switching from administrator to his user account it has big letter next to the clock virus detected. It does not say it on the administrators side. it seems that macafee is in there somewhere but you can't find it unless you go in to windows explorer as admin. In his user account there isn't many programs showing and when you click on start there is maybe 3 programs listed and the all programs button is gone , the log off button is gone, run is gone. It wouldn't let me connect to the internet, it wouldn't let me copy spybot from a cd.
  2. rf6647

    rf6647 TS Maniac Posts: 829

    Here is a bump for this post.

    [edit] Your events logs while in safe mode may give more info about errors. Do not include duplicate errors if you post the info. Detailed info in the report beyond the initial summary section is already captured in the summary section. [/edit]

    It appears that you are not hindered by a password for the hard drive.

    OEM computers often have Recovery Partition on the hard drive and it is accessible from the initial burst screen (screen message directs you to depress the correct key). This will put you back to out-of-the-box conditions. You lose all personal files and applications. Sometimes the recovery software only reloads XP and saves a copy of the c: drive (you need to be skillful to use this to recover out-of-support applications).

    OEM computers usually permit making one copy of the Recovery CD, which is equivalent to the Recovery Partition. Based on you description, this may not succeed. Dell probably has its own directory for tools.

    At some point in time you will need that cmos battery for the mobo.
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