Dell laptop won't boot

By Heidic4u
Aug 7, 2009
  1. I have a dell 1525 laptop. It won't boot. I see the dell screen and the microsoft windows bar then the screen in just black and blank. I was trying to install a copy of daemon tools that i downloaded online. It had prompted me to restart my computer. WHen I went to restart it I got an error that the installation didn't work and then it didn't boot up. I can't even get it to boot in safe mode. I made sure to scan the downloaded file first before opening it with avira so I don't think that it had a virus in it but who knows!!

    I'm not sure what I should do next. It would be devistating to lose all of my data. It's not backed up!! If I renistall vista with the disk will I lose my data??

    Please help, I don't know what to do.

    FYI: I'm running windows vista

  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Yes, it would. But the time to back up is before you get into a situations like this!

    Have you tried gettign into Safe Mode"

    Start> Run> type in eventvwr

    Do this on each the System and the Applications logs:

    • [1]. Click to open the log>
      [2]. Look for the Error>
      [3] .Right click on the Error> Properties>
      [4]. Click on Copy button, top right, below the down arrow >
      [5]. Paste here (Ctrl V)
    • You can ignore Warnings and Information Events.
    • If you have a recurring Error with same ID#, same Source and same Description, only one copy is needed.
    • You don't need to include the lines of code in the box below the Description, if any.
    • Please do not copy the entire Event log.

    Errors are time coded. Check the computer clock on grahs.

    After I see the Errors I might be able to find a resolution.
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