TechSpot

Dell Latitude D830 does not go further than the start up screen

By jme15
Nov 9, 2009
Topic Status:
Not open for further replies.
  1. I have a 3 year old dell latitude d830 and everytime i turn it on the screen goes pink with a variety of thin colourful vertical lines through it. This is as far as it goes, i cannot get it to go to the regular start up screen or any other.
    I know the battery is currently fried so i have to keep it plugged in for it to work, could that have anything to do with this? or is it another matter?
    Thank you.
  2. dipo003

    dipo003 TS Rookie Posts: 50

    Maybe u should try remove the whole battery and then plug the charger directly, if your pc turns on with the same issue, then it's not the battery.

    Try to plug your laptop to an external monitor. if the display is normal on the external display then your screen is bad.
    Check to see that there is no other sign of abnormality, such as after-POST beep or the activity LEDs.
    I hope it should be this.
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.