Dell Precision M4500 stopped recognizing battery

By jayski
Jun 23, 2012
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  1. Hello, I have a Dell Precision M4500 laptop which stopped recognizing the battery a couple months back. I have had the laptop for one year now with absolutely no problems up until this happened. I am pretty sure the battery is still good, it's not that old, but since the computer wont even recognize it is in, there's no way to check if it can charge. I am running Windows 7 64 bit. Any help with this would be greatly appreciated, maybe there is a fix before I have to shell out the money for a new battery.
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,673   +152

    Laptop batteries go bad any time, and they are considered to be "consumable" like paper is to a printer. Replace the battery and you should be okay
  3. jdillman1502

    jdillman1502 TechSpot Enthusiast Posts: 232

    Any time I've had a Dell laptop say it was unable to identify the battery, I did a BIOS update and it corrected the problem. You may want to see if there is a new BIOS available for your laptop.


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