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Dell Precision m60 problem

By xxdanielxx
Mar 19, 2009
Topic Status:
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  1. Hey my dell started to do this thing. I turn the laptop on and all I get is a black screen with a white dash on the top left corner, there is no bios screen or the dell logo it does it as soon as I turn it on. Every now and then it works and windows loads but then I get red lines on the screen and it will lockup or the screen will shut off.

    One last thing I ran the built in dell diagnostic tool and everything passed.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  3. xxdanielxx

    xxdanielxx Newcomer, in training Topic Starter Posts: 1,214

    I should of posted what I have done.

    I removed the CD Drive, hard drive, ram swap with good working one and wireless card
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Could be overheating and dust (also in the guide ;))
    May need to benchtest it (also in the guide ;))

    If Desktop remove all internals and externals (also in the guide ;))
    If laptop remove extra ram cards, any USB connections etc etc (also in the guide ;))
  5. xxdanielxx

    xxdanielxx Newcomer, in training Topic Starter Posts: 1,214

    Looked over the guide and I have already gone threw all of the steps shown I also applied new compund onto the CPU and to the removeable videocard. I clean the laptop with a can of compressed air. If it was a bad CPU it would even turn on right? I am gonna buy a new battery for the cmos to test that. I feel like it can be the mobo or the video card what do you think?
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Power Supply (in the... Oh forget it :D)
  7. xxdanielxx

    xxdanielxx Newcomer, in training Topic Starter Posts: 1,214

    :) laptop no PSU
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    I'm now leaning towards CPU
    But it must be fully clean first (the entire inside)
  9. xxdanielxx

    xxdanielxx Newcomer, in training Topic Starter Posts: 1,214

    ??? clean you mean the inside of the casing and the mobo or the cpu I am a little lost
  10. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Sorry I thought you would know:

    High Pressure air can (these can be purchased)
    Inside the laptop (ie Keyboard and palm rest assembly off - ideally completely apart)
    Blow everywhere :)

    You can even use Circuit board cleaner on the Mobo (Mobo outside of the case)

    Then re-check the seating of the CPU and re-paste (in the guide ;))

    Actually all this is in the guide!
  11. xxdanielxx

    xxdanielxx Newcomer, in training Topic Starter Posts: 1,214



    In the post above I mention that I did that I cleaned the case the mobo clean the compound off of the cpu and heat sink then reapplied some compound.
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    I'm thinking disconnect the LCD (dismantle required) and try with an external Monitor
    Looks more like CPU to me, but when it comes to parts it's a matter of process of elimination
  13. lamo

    lamo Newcomer, in training Posts: 570

    xxdanielxx, can you post a picture of this mess you see when your laptop starts?
  14. xxdanielxx

    xxdanielxx Newcomer, in training Topic Starter Posts: 1,214

    Ok here is an update.

    1) I took off the LCD screen and connected it via VGA and the picture attach is what it showed you cant see the white dash in the top left corner but it is there and all of the lines where moving from top to bottom.

    2) I got a new processor for the laptop same type brand new same problem happened.

    Attached Files:

  15. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  16. lamo

    lamo Newcomer, in training Posts: 570

    there's no need to update bios. the videocard/videochip is dead. replace it.
  17. xxdanielxx

    xxdanielxx Newcomer, in training Topic Starter Posts: 1,214

    Updates didnt work.

    Yeah I have order the video card but what about the issue with the blinking dash in the top corner.
  18. xxdanielxx

    xxdanielxx Newcomer, in training Topic Starter Posts: 1,214

    the problem with this laptop has been solved

    Main board was not bad it was only the video card :)
  19. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Thanks for the update
    Note: "2" is the Video card
    By the way where did you find a new one? (Dell?, eBay?)
    [​IMG]
  20. xxdanielxx

    xxdanielxx Newcomer, in training Topic Starter Posts: 1,214

    I go it from ebay for $250 it is a

    128mb Nvidia GeForce FX Go5650
  21. lamo

    lamo Newcomer, in training Posts: 570

    OMG!!! that's TOO expensive! resoldering of the chip costs much less.
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