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Dell Studio 17 Media buttons problem

By P1990
Jul 26, 2008
  1. I got my laptop only 4 days back and already i am facing a problem...The touch sensitive buttons(media buttons) dont work at all(dont even light up)....is the problem have something to do with humidity?...only an hour back they were working and then after i installed the DELL bluetooth headset(provided free)....the touch sensitive buttons stopped working....even if i reboot,the problem remains..please help!
     
  2. mag780

    mag780 TS Rookie

    Solution...check Dell support site first

    Laptop Playback and Volume Control Buttons Do Not Work
    Journal ID: 082101TNWB
    Wizard ID: 341694
    Date Published: 5/1/2008
    Last Revised: 5/1/2008


    STEP: Drain the Residual Power From the Laptop

    Additional Information
    Turn the computer off.


    Remove the AC adapter from the computer. If the computer is in a docking station or attached to a port replicator, remove it.


    Remove the battery from the computer.

    Press and hold the power button for 10 seconds and release.


    Put the computer back into its original configuration and power up normally.
     
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