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Dell XPS keeps going off every 10-15 mins

By Nitto1320Legend
Dec 7, 2009
  1. I've Had the motherboard replaced twice... fan works... cpu is good dont relly know whats wrong

    laptop is only about 6-7 months old

    dell told me to do a scan for hardware to see whats bad but while doing the scan it goes off...

    Thanks
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,213   +230

    Have you checked the "power" options for the shutdown process and time? What version of Windows are you running, Windows 7? Motherboard replaced twice in 6 months???? did you buy a lemon or are you real tough on laptops?
     
  3. Nitto1320Legend

    Nitto1320Legend TS Rookie Topic Starter

    yes all my setting for the power says never never never.., yes i have windows 7 im thinking the fan dont work i dont see it spinning ,but the dell ppl said the fan dont turn on untill the cpu starts getting hot to cool it down...
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,213   +230

    The fan should run immediately when the laptop first starts up, then stop for a while, then run constantly. If you never hear or feel it running, it is bad
     
  5. Ronell

    Ronell TS Rookie

    Hahahahah funny one Tmagic, "did you buy a lemon or are you real tough on laptops?" i also think its a cooling system problem, i would suggest downloading temperature monitoring tools like "Speedfan" is should tell you whats under the hood. Otherwise i thats not the case then i suggest that you run a hardware diagonistic tool, it could be you ram killing you.
    Hope it helps

    Cheers
     
  6. tipstir

    tipstir TS Ambassador Posts: 2,383   +105

    Seem this prior, DELL should know better just to give you a replacement laptop.
     
  7. Nitto1320Legend

    Nitto1320Legend TS Rookie Topic Starter

    the laptop supports up to 4gb or ram it has 4 gb of ram

    thanks for the tools...

    i cant run the hardware diagonistic i tried the laptops goes off while doing it
     
  8. Nitto1320Legend

    Nitto1320Legend TS Rookie Topic Starter

    i talked to dell today they are going to take my laptop and see whats wrong.. thanks for the help
     
  9. Ronell

    Ronell TS Rookie

    Ok Nitto, i hope they fix it for you... Please let us know of their analysis.

    Cheers R
     
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