Dell XPS Monitor turning off?

By jaketg99
Dec 4, 2008
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  1. Hey guys i finally got through all my problems ( i thought) and went to use my laptop and about an hour after turning it on the moniter seemed to turn off i couldn't seem to get it back on with any buttons i pushed.

    is this a common problem or is it a energy saver feature???

    i have windows Vista ultimate on there this has happened 3 times so far today and it is really starting to bug me .

    only solution i've found is to turn off the whole computer and then restart it, though i do not like shutting it down that way i c no other way to turn the moniter on
  2. lamo

    lamo Newcomer, in training Posts: 570

    tell the exact model of your laptop.
  3. jaketg99

    jaketg99 Newcomer, in training Topic Starter Posts: 16

    Dell XPS M1330




    **edit** i have changed all energy saving features off so that it never shuts down to save energy for any reason... and it still shuts down sometimes even while i'm in the middle of doing something
  4. lamo

    lamo Newcomer, in training Posts: 570

    take the laptop back to the store. this is warranty case(death of videochip).
  5. jaketg99

    jaketg99 Newcomer, in training Topic Starter Posts: 16

    and if i bought it 2nd hand and don't have old owners info for dell to change ownership.... ??
  6. lamo

    lamo Newcomer, in training Posts: 570

    it doesn't matter. check the warranty status of your laptop onto dell's web site and if your laptop still in warranty cover - take it directly to dell.
  7. jaketg99

    jaketg99 Newcomer, in training Topic Starter Posts: 16

    :) the warrenty was started just in august of this year so i'll se what i can do
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