Dunno if this is the right forum for this... if not sorry, but here I go
I'm using Windows XP Professional.
I rebooted my computer a day ago after it froze up, after which no desktop icons or START menu appeared. In other words, what I got was a screen with my wallpaper and the cursor (which responds as I move the mouse). There isn't any noise coming from the pc afterward.
I can access my computer in Safe Mode and my icons and START menu appear normally.
I've tried to use the System Restore tool to choose a previous restore point, it works very well until I try to delete old programs and then I restart it. I end up back at point A. Wallpaper and cursor... nothing else. I can pull up the task manager, but I'm still checking what all the .exe are for. I've run malawarebytes and spybot sd with no infections found.
I am uncertain whether this is a hardware or software problem. Any advice or solutions will be greatly appreciated! Thanks in advance.
I'm using Windows XP Professional.
I rebooted my computer a day ago after it froze up, after which no desktop icons or START menu appeared. In other words, what I got was a screen with my wallpaper and the cursor (which responds as I move the mouse). There isn't any noise coming from the pc afterward.
I can access my computer in Safe Mode and my icons and START menu appear normally.
I've tried to use the System Restore tool to choose a previous restore point, it works very well until I try to delete old programs and then I restart it. I end up back at point A. Wallpaper and cursor... nothing else. I can pull up the task manager, but I'm still checking what all the .exe are for. I've run malawarebytes and spybot sd with no infections found.
I am uncertain whether this is a hardware or software problem. Any advice or solutions will be greatly appreciated! Thanks in advance.