Dimension 2400 Memory upgrade problem

By banchang
Apr 16, 2007
  1. I have

    Dimension 2400
    Processor Intel(R) Pentium(R) 4 CPU 2.40GHz
    Processor Speed 2.34 GHz
    Memory (RAM) 256 MB
    Operating System Microsoft Windows XP Home Edition
    Operating System Version 5.1.2600

    To upgrade RAM, I bought

    Capacity 2GB (1 GB STICK X 2)
    Model: PC3200 SAMSUNG
    Type DDR
    Frequency: 400 FSB


    having researched that the Dimension 2400 can take 2x1GB

    When I install the 2 x 1Gb, & power up, the PC freezes at the initial Dell power up screen, 1/4 way along the horizontal power up measurement bar.

    When I reinstall my original 256mb RAM, it fires up perfectly.

    Dell say they havent tested PC3200, & recommend PC2700 & PC2100 only, but everywhere on the net it says backwards compatible

    Help pls ?
  2. CCT

    CCT TS Evangelist Posts: 2,653   +6

  3. jeffbrown

    jeffbrown TS Rookie

    I'm finding the EXACT same problem with the same machine. Could the problem be the 3200? I didn't think that was supposed to matter, but I can't see what else it would be.
  4. Barnezz

    Barnezz TS Rookie Posts: 27

    Dell is not cool. Get like the PC2700!
  5. banchang

    banchang TS Rookie Topic Starter

    Found the answer.

    DDR400 PC3200 will work, but this Dell needs Low Density, rather than the normal High Density memory.

    Naturally, LD is more expensive, so I get 1GB PC2700 LD for the price I paid for 2GB DDR400 HD PC3200 !!!

    Fortunately, the ebay shop I am dealing with has fantastic customer service, & painless swap is now in progress.
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