DirectX 9.0c compatible trouble, please help

????????????????????? come on someone please help me :! :hotbounce

You need to post some information about your system computerman319.

If you know how to run DxDiag, this information would be very helpful- especially the portions concerning your system (cpu, memory, operating system) and the video section for video card and whatnot.

For those that do not know how to run DxDiag, perform the following:
1) On the Start menu, click "Run..."
2) In the box that pops up, type: dxdiag and hit the OK button.
3) Once DxDiag launches, click the "Save all Information" button on the bottom.
4) After a short pause of it collecting your information, you will be prompted to save this.
5) Click "Desktop" on the left and change the filename area near the bottom to: dxdiag.
6) Click the Save button.

What you will have now is a file called "dxdiag.txt" on your desktop that you can open in notepad or other editor to inspect all your hardware information. If you wish to cut/paste the applicable portions (first part with "System Information", AND the ENTIRE section entitled "Display Devices") and post it here, it would be very helpful in yielding advice or direction on what you may need to do to fix your problem.

thanks but i guess i wont never get to play mines then im only 14 and my mother wont let me put the computer information on some website but if anyone else has any advice on how to get it to work that would b help full colum man were r u i need ur help if ur around ur sims 2 advice worked now do u have any advice on this ???? thanks :hotbounce

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LOL You can't call a mechanic and say "my car is broke down, can you help me fix it over the phone?" And then say you can't tell him what kind of car it is. Your mom has to understand these guys trying to help you aren't asking for birth dates or credit card numbers, (although her security consciousness is admirable). Most computer problems we talk about are effects, not causes. One problem with these things could have hundreds of reasons why something is acting the way it is. This Sims problem seems to be a problem with the games compatibility that a lot of people are experiencing. You could be given instructions on stuff to try to fix it, but, no offense, you sound like you don't have the expertise to go mucking about inside the software or hardware. If I were you I'd be looking around the web for people who have solved this problem, or e-mail the support people at the game makers web site, or visit their forums if they have one. Sorry............ Have a read here, and maybe check out the EA SIMS Forums as well.

i know but what can i say if she doesnt want me to put information on the internet? im not going to do it anyway because people say i need to, but i was just wondering if someone can just give me something to try like that colum person said on the first page because he wrote a list of stuff to do and i did it and it worked so thats what i was wondering if i can get the same help but with this game

You'll notice on page 1, the posters included what kind of computer they had and what videocard (ProSavage).

This is what the DxDiag information provides.. What kind of computer.. what kind of videocard.

Without that, no help can be administered.

Talk with your mother. Ask her if you can provide at least what kind of computer you have... along with model number. Like "A Dell Dimension 3000" or "HP Pavillion Z1180" or similar. At least with that, we can give some suggestions.

You should also know that most any suggestion is going to be in the form of providing links to drivers or other things you need to download and install. If your mother will not allow you to share system information, she sure isn't going to allow you to download and install stuff presented from a forum!

I'd just say you're stuck with Solitaire, Jr. Sorry to say.

This was given to me on the EA games site and I read it on here too... when I go to the Directx features, mine says: Not Available

What does that mean and anything I can download to help w/ that?

How do you get a graphics card ?^_^

If the "AGP Acceleration" also says "Not Available", it means one of two things:
1) You do not have the proper chipset/motherboard/agp drivers installed for your system.
2) You do not have the video display drivers for your videocard installed.

We'll need you system information in order to lead you to what files you need to install. This would be the motherboard type OR system model (if it's an oem like Dell, Gateway, HP, etc.etc.) and what videocard, if you know which you have installed.

i followed the directions that Liquidlen posted about having DirectX 9.0 compatible trouble. I found out thet I have an Intel(r) 82810-DC100 graphics chip but i can't find a spec sheet on line like the directions said. Can someone help?

this is making me hate computers

i have the same problem as a bunch o' people here. i have that stupid directX thing but whenever i try to run the sims2 it says i don't have it. the thing is; the sims2 used to work on this laptop but the laptop crashed and i have now installed and re-installed sims2 like 3 times, but the stupid thing still won't work. i have tried everything i can think of, but it won't work. HELP OR I WILL SURELY GO INSANE WITHOUT MY SIMS2!!!

Sims 2 trouble

I recently got the Sims 2 game and I installed it. I tried to get the directx 9.0c but im not sure if it worked. when I try to run the game a message pops up saying "Failed to initialize Direct 3D. Plese make sure Directx 9.0c has been installed on this system." I ran all the Direct x tests and everything is working fine. Can someone please help me?

Civ IV trouble because of Directx 9c (i think)

I just bought Civilzations IV and when I go to run the game in the load before it starts i crashes at int Engine then states: "Failed to Initialize Renderer - Check Directx Version and Graphics Settings". I have uninstalled and reinstalled directc 9.0c already, I have Radeon 9600. I have downloaded Catalyst 5.10 from ATI, their latest update. I have downloaded all of the recent windows updates. I have uninistalled Catalyst 5.10 and reinstalled it. I have reinstalled the drives that came with my video card came with. My friends are compexed by this. It might be the same problem that the Sims 2 people are facing but i have an ATI Radeon 9600 with all the latest updates for windows and the video card. What can be done? I wana play Civ IV so bad. Is there something out there that I can do to fix it?

I dont think reinistalling will do much but i am willing to try again.

Hi Wolf. It can get pretty frustrating after a while eh? sounds like you have been pretty thorough. I don't know if you tried this but..... Sometimes even though you uninstall a driver you leave little pieces of program here and there. If one of those pieces is corrupted it will keep messing up the driver each time you reinstall. I had a similar problem with a AIW9600. ATI has a utility specifically designed for stripping all traces of ATI drivers from your system before you reattempt another driver install. go to ATI's site then navigate to Drivers and Software / Utilities / Various / CATALYST Uninstaller, and download the cat-uninstaller and run it. I'd post a direct link to the program, but they don't always work for their site. Also uninstall the card through device manager after you run the cat-uninstall, then reboot

ATI

Tried to fix Civ IV problem

I tired to fix it by uninstalling the video card and its drivers then reinstalling it all but it still has the same error that pops up.

Wolf These guys were having the same errors with the same game and got it working. They posted the fix. Check it out here.

Thanks lot

It works! It works! Thanks for all your help. The only problem is that i will stop reading during the installing screens and uninstalling screens.

I'd bookmark that forum. There seems to be multiple issues w/ the game, and those guys sounded like they were on it. Enjoy the game! I'm surprised the maker hasn't issued a patch.