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Display problem with Compaq Presario v3239tu

By napster8969
Sep 10, 2011
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  1. first please take a look at this video on the youtube which i took to show the problem

    http://www.youtube.com/watch?v=AaXr3y5c9… if u cant the access youtube then there is a picture of the laptop http://i54.tinypic.com/o5s082.jpg


    anyone know how to fix it??? it was working untill i restarted the system and i have tried reinstalling the copy of windows 7 and bt no luck stilll bt it works fyn on the external screen if i connect it through the VGA port.... Bt the screen resolution stays 1024 x 768 cant change it to higher version at all..... Please some1 help me................... Laptop is Compaq Presario v3239tu model........


    cant see the bios screen at all to get into that

    i reinstalled the copy of windows 7 through the external screeen
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    The YouTube video is corrupt... It doesn't look like the HP support has a Windows 7 video driver for your model laptop. Did the laptop originally come with Vista installed or XP? If you have a Nvidia video chip, you might find a better driver there at the Nvidia support website
     
  3. napster8969

    napster8969 TS Rookie Topic Starter Posts: 20

    http://www.youtube.com/watch?v=AaXr3y5c9b4 welll try this link i dnt knw the why the video didnt cum up at all..... it came with vista which was slowing down lyk hell... and also i just realised the battery also stopped charging and it wont charge at alll stuck 6%....


    i can only seee the laptop screen working when it has loaded the windows and where i need to put my password but if i want to see the b4 logon screens then i have to use the external screen
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    You didn't answer my question about the video processor. Is it a Nvidia or Intel video processor? You can check for this in the device manager. How much memory is installed? I saw the YouTube video. Are you seeing only a partial screen after the log in? The video wasn't that clear
     
  5. napster8969

    napster8969 TS Rookie Topic Starter Posts: 20

    sorry yea it is intel video processor and it had 512mb and i added 1gb about 4 months ago well i can only see the screen on interior screen from the login screen... and after the log in i cant see the 1/4 of the screen at all. i will make another video and upload it again for you so u can have a clear a look
     
  6. napster8969

    napster8969 TS Rookie Topic Starter Posts: 20

  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    I can see the problem now. There are no Windows 7 drivers listed on the HP support website for your model laptop. It also looks like you might need a new battery too. Have you tried using Windows Update to see if it will find a better more compatible video driver available? You can try and remove the current display adapter in the device manager and restart. See if this helps
     
  8. napster8969

    napster8969 TS Rookie Topic Starter Posts: 20

    welll i have tried many times doing the windows update for many tyms it just wont pick the display driver in the list..... and i have tried removing the driver from the device manager and retsrated the system many tyms.... and stilll no luck
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    Windows 7 64-bit or 32-bit? You could try the Vista display driver... Search for a Windows 7 mobile Intel 945GM driver. Google is your friend
     
  10. napster8969

    napster8969 TS Rookie Topic Starter Posts: 20

    its 32 bit and i tried dat from the site vista and xp also tried google and no luck dats y me came here
     
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    Sometimes you get lucky installing Windows 7 on older laptops or desktops. Looks like you will have to revert back to Vista 32-bit...
     
     
  12. napster8969

    napster8969 TS Rookie Topic Starter Posts: 20

    hahahaha bt the bloody is so slow and its slows down the system toooo much
     
  13. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    It should't be that slow unless you have driver or other hardware issues. Did this laptop have XP on it originally?
     
  14. napster8969

    napster8969 TS Rookie Topic Starter Posts: 20

    nope it was slow ever since i gt it 5 years ago lol so i removed the vista which came wid the laptop and installed the windows 7 and it was working fine for like 8/9 months nt the bloody screen became lyk disss\



    so annnoying u knw
     
  15. napster8969

    napster8969 TS Rookie Topic Starter Posts: 20

    is there any other way to fix it????
     
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    What version of Vista was installed originally?
     
  17. napster8969

    napster8969 TS Rookie Topic Starter Posts: 20

    it was vista home basic i think
     
  18. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    Did you try the Vista video driver for this Windows 7 install. You have funky spelling. Do you text a lot?
     
  19. napster8969

    napster8969 TS Rookie Topic Starter Posts: 20

    yup i did indeed and yea i do txtalot and maybe 4567 a month or suma lol
     
  20. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    So still no luck with the laptops video? How does an external monitor work?
     
  21. napster8969

    napster8969 TS Rookie Topic Starter Posts: 20

    yea still no luck external monitor work through the VGA cable bt i cant figure it out hw it works u knw
     
  22. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    As long as the external monitor works, we know that it is a driver issue alone
     
  23. napster8969

    napster8969 TS Rookie Topic Starter Posts: 20

    so hw can i fix it den???
     
  24. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    Back to slow Vista... or even XP Pro
     
  25. napster8969

    napster8969 TS Rookie Topic Starter Posts: 20

    omg thanks nt a soltion for me bcoz i dnt have a copy of vista
     


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