Drive Not Ready - Exception Processing Message c0000a3 Parameters

By TorturedChaos
Sep 29, 2009
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  1. So i plug in my external hdd today, and get this error

    "Windows - Drive Not Ready
    Exception Processing Message c0000a3 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c"

    Option to: Cancel, Try Again, Continue.

    Doesn't seem to matter which button I press, error pops back up in about 10 seconds

    Spent some time on Google, and didn't find much that was helpful.

    Now I can copy stuff onto and off of my external hdd just fine. And after I turn the hdd off I still get the error until I unplug the USB from the computer, then get it a few more times after that. Also, doesn't seem to matter which USB port I use.

    I tried reformatting the drive, even changing between FAT 32 & NTSF. Doesn't make a difference. So anyone got any Ideas??
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,684   +153

    What is the make of the external drive?
  3. TorturedChaos

    TorturedChaos TechSpot Chancellor Topic Starter Posts: 843   +11

    Pretty sure its a Western Digital, 300 gig. Got it about 4 years ago or so. I'm at work right now, but when I get home I can pop open the enclosure and give you the exact model.

    Just remembered....
    This happen the last time I hooked it up to my computer a couple weeks ago, but the data copied fine. Took it to my friends house and copied some stuff off of it to his girlfriends laptop running vista, but no errors then.
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,684   +153

    You probably have run out of time... At 4 years, the drive is most likely at the end of its life. You can always use the same enclosure with a new drive. One other thing, try the hard drive out of the enclosure, before you replace it
  5. TorturedChaos

    TorturedChaos TechSpot Chancellor Topic Starter Posts: 843   +11

    Ok I was kinda afraid of that. Although it has no where near 4 year of 'use' on it. Most of those 4 years the drive has been off. Only turn it on when I need to move data on or off it, other than that it remained off.

    Also why would the drive give me an error on my computer and not on my friends girlfriends laptop? Although mine is xp pro and her's is Vista. I will have to test it on my other pc and see if it gives me the error.
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    I'm going to dispute this time line on a hard drive. While we don't know the cause of your problem at this moment, this time line is just plain wrong!

    Is this a more accurate typing of the message:
    Exception Process Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c


    Before you do anything, please read: Some causes for Exception Process Message c0000013
    http://www.consumingexperience.com/2007/11/windows-no-disk-exception-processing.html
  7. TorturedChaos

    TorturedChaos TechSpot Chancellor Topic Starter Posts: 843   +11

    Nope definitely c00000a3.

    [​IMG]

    So the hdd model is WD300JB-00KFA0.

    Also, I don't have the error on my other windows xp machine, only on this one. So im thinking its more to do with my computer than the drive.

    But I will try the things listed on that guide, even tho its a slightly different error. I will start up Avast to do a scan tonight before I go to bed.
  8. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

  9. TorturedChaos

    TorturedChaos TechSpot Chancellor Topic Starter Posts: 843   +11

    I found a couple 'fixes' that involved deleting an item from your register, but none of them said what the item did, So I was very un-trusting of those. Also found a lot to do with floppy drives, but I have never had a floppy drive installed, or have anything hooked up to that port on the mobo.

    Found a couple of solutions that dealt with clearing the recent access programs & recent documents from the start menu. Tired those, no help
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,684   +153

    This is an older Western Digital drive of the first 250+ GB capacity... you were lucky to get the service you did from it, wether or not it was used all the time... It is curious that it works on another computer though. It could be that the enclosure/drive is pulling a bit more current from a USB port now that it is older
  11. TorturedChaos

    TorturedChaos TechSpot Chancellor Topic Starter Posts: 843   +11

    Umm ok. Well maybe I will try unhooking everything from my USB ports and try it. Or see if I can dig up one of my old firewire cables. Enclosure has it, but stopped using it b/c my laptops firewire port broke. Haven't tried the ones on this new build yet tho....
     
  12. TorturedChaos

    TorturedChaos TechSpot Chancellor Topic Starter Posts: 843   +11

    Well I wasn't able to find any of my firewire cables. But I did do a virus scan. didn't find anything. Also went into my bios and made sure my non-existent floppy drive as disabled. Also tried changing the drive letter and reformatting, trying both NTSF & FAT32. But I still get he error, on windows xp pro that is.

    I just installed Windows 7 Ultimate 64bit Evaluation copy. Build 7100. I don't get any error running this OS. Also, as I have said before I don't have any issue on my other xp pro machine or my buddies g/f laptop running Vista (don't know what version). So I am thinking its a software/OS issue with my xp pro install.

    Any thoughts as to what i could be?
  13. TorturedChaos

    TorturedChaos TechSpot Chancellor Topic Starter Posts: 843   +11

    Ok so after posting this, i restarted into my Win xp pro, and forgot my external hdd was still plugged in. And I got no errors now. Unplugged, plugged it back in. Auto play comes right up. Not really sure what fixed it, but it works fine now :p. Was still giving me errors until I did the dual boot with Win 7......
  14. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    Does the external HD have its own power supply A/C adapter? If not, it might be as Tmagic mentions and an issue of sufficient power on the USB port.

    IMHO Best solution (whether the problem or not) get a USB hub that can supply 1000mA USB port (USB spec, your computer and most hubs only provide 500mA)

    I've found the 1000mA USB ports have sometimes solved issues with sometimes flaky external USB hi powered devices (like HDs and cameras). It's just handy to have one around
  15. TorturedChaos

    TorturedChaos TechSpot Chancellor Topic Starter Posts: 843   +11

    nope it has its own power, and now seems to work just fine. Wish i knew why it didn't work before....
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