TechSpot

Driver Corrupting System

By Riftpoint
Feb 29, 2008
  1. Hi
    I'm having an odd issue, and unfortunately i don't have all the specifics at the moment, but i'll get them if i crash again...

    I keep getting the BSOD, saying that i have a device driver attempting to corrupt my system, first it was an ATI TV TUNER driver listed, then mpfp.sys for McAffee. I took care of both of these and now i will get the same message, but without the listing of a file.

    I can boot to safe mode no problem, and i will only randomly crash once in windows. My soundcard will also only emit a constant loud static.
    As far as i know i have all the newest drivers and my memory appears to pass all tests...

    My system:

    Vista Business 32bit
    AMD X2 DC 5400+ 2.81ghz
    2 1g Geil Memory Sticks
    nVidia 8800GTS 640mb
    Creative X-FI extreme gamer

    Any help would be great! thanks.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Just update all your hardware drivers at your manufactures support web page (computer name and/or M/B not listed)
     
  3. Riftpoint

    Riftpoint TS Rookie Topic Starter Posts: 18

    Did That...

    I've reinstalled the all the drivers, but it still hasn't solved the static on the sound card (it litterlaly won't play anything but static). My system is also pretty sluggish at the moment too.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Please click on Start ->Run->
    %windir%\Minidump

    And zip up some of your latest MiniDumps, and attach them to a new post.

    Also

    Please put your System Specs in your Profile
     
  5. Riftpoint

    Riftpoint TS Rookie Topic Starter Posts: 18

    Minidump

    Here's the minidumps.
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Inside the 3 MiniDumps:

    Probably caused by : storport.sys
    Probably caused by : storport.sys
    Probably caused by : storport.sys

    Well that makes it easy !

    Smart Array Controller

    But the fix (that's interesting!)

    Here's some info from HP
    https://msmvps.com/blogs/spywaresucks/archive/2007/06/04/941366.aspx
    Their fix is to uninstall a MS update:
    Fix - remove update 932755

    Another site said to just update the Smart Array drivers
    But another said nothing worked until they Repaired Windows!

    So that may be fun :)
     
  7. Riftpoint

    Riftpoint TS Rookie Topic Starter Posts: 18

    Crashed again

    I just crashed the comp again trying to fill my comp spec in profile, here's the dump from that crash (not entirely sure it'll make a difference)
    It didn't list any driver on the BSOD, but just told me again that a driver was trying to corrupt the system.
     
  8. Riftpoint

    Riftpoint TS Rookie Topic Starter Posts: 18

    Ok, so i don't see 932755 as an installed update (i'm also not sure what an HP Proliant is...). I also tried the windows repair on boot yesterday, it couldn't fix the problem. How do i determine what smart array driver i need? or is it a standard thing?
     
  9. Riftpoint

    Riftpoint TS Rookie Topic Starter Posts: 18

    Oh, my code is also a STOP 0x000000C4 on the BSOD.
     
  10. Riftpoint

    Riftpoint TS Rookie Topic Starter Posts: 18

    I think i fixed it, i found this http://support.microsoft.com/kb/325672
    And now it appears that my sounds works again...
    And my system is no longer sluggish!
    I think it was just the Deadlock Detection was messing up with Norton Antivirus.
    I will post again if this doesn't solve it, thnx!
     
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Inside the new MiniDump:

    Probably caused by : storport.sys

    Extra Analysis :
    IMAGE_NAME: storport.sys
    DEBUG_FLR_IMAGE_TIMESTAMP: 4549b1a1
    FAILURE_BUCKET_ID: 0xc4_0_VRF_storport!RaidAllocatePool+15
    BUCKET_ID: 0xc4_0_VRF_storport!RaidAllocatePool+15
    Followup: MachineOwner

    Please update your Raid Drivers
    If you don't hav Raid (on your HardDrives)
    Please disable it in system CMOS
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well done.

    Norton must have been hitting storport.sys, then failing
     
  13. Riftpoint

    Riftpoint TS Rookie Topic Starter Posts: 18

    Well, it happened again.... took a lot longer this time. No minidump file for some reason though, and the stop code i got ended in D1 instead of C4. I got the IRQL message with it.
     
  14. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You know what I think.
    Lose Norton AntiVirus !
     
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