Driver_IRQL_not_less_or_equal, I don't know much about computers

By o0Ami0o
Mar 12, 2013
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  1. Hi, I have used my laptop for almost 2 years. Just recently it get this BSOD error, I don't know how to resolve it. I've tried re-install my windows but it still occur. My laptop is Asus X42F. I am using windows 7 professional.

    I also upload the minidump file here: #mce_temp_url#

    I'd be very appreciate if anyone can help :((
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,451   +135

    If you have Bitdefender Total Security 2013 installed, this is what is causing the BSOD... Remove it and see if the BSOD stops
  3. o0Ami0o

    o0Ami0o Newcomer, in training Topic Starter

    I have Bitdefender Internet Security 2013. I'll try your recommendation. Thanks. I'll test it for several days more :)
    Jay Pfoutz likes this.
  4. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,286   +49

    Usually in instances like this, especially if the user bought the software, is to completely uninstall (using the removal tool), and reinstall it. This should resolve any BSODs.


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