DVD Drive Format Blue Screen

By starman1947
Jun 22, 2009
  1. I have a Dell Dimension 2400 using a Windows XP OS -- SP2

    Within the past week I suddenly became unable to format discs and back-up files on both of my two DVD drives. When I attempt to format a disc or record material, I get the infamous "Blue Screen of Death" at which point the system shuts itself down. I can play DVD's and audio CD's with no difficulty. But, when I go to record or format...blewy!

    I have run diagnostics, unloaded all recently installed hardware and software before reloading everything again. No help...

    What I'm wondering is whether this is likely a hardware issue or something involving a software "fix." If it is a software problem, does anyone know how I might correct it?

    All suggestions are most deeply appreciated.

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Try installing Service Pack 3 and make sure you have applied all the current Microsoft updates
  3. raybay

    raybay TS Evangelist Posts: 7,241   +9

    You may have to face the fact that your optical drive has worn out... Reading and writing are different functions that wear out, or become out of alignment, in different ways at different times.
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