I have a Dell Dimension 2400 using a Windows XP OS -- SP2
Within the past week I suddenly became unable to format discs and back-up files on both of my two DVD drives. When I attempt to format a disc or record material, I get the infamous "Blue Screen of Death" at which point the system shuts itself down. I can play DVD's and audio CD's with no difficulty. But, when I go to record or format...blewy!
I have run diagnostics, unloaded all recently installed hardware and software before reloading everything again. No help...
What I'm wondering is whether this is likely a hardware issue or something involving a software "fix." If it is a software problem, does anyone know how I might correct it?
All suggestions are most deeply appreciated.
Thanks
Within the past week I suddenly became unable to format discs and back-up files on both of my two DVD drives. When I attempt to format a disc or record material, I get the infamous "Blue Screen of Death" at which point the system shuts itself down. I can play DVD's and audio CD's with no difficulty. But, when I go to record or format...blewy!
I have run diagnostics, unloaded all recently installed hardware and software before reloading everything again. No help...
What I'm wondering is whether this is likely a hardware issue or something involving a software "fix." If it is a software problem, does anyone know how I might correct it?
All suggestions are most deeply appreciated.
Thanks