Hi I'm not sure I'm in the right forum but I'm desperate. My problem involves my _NEC+-RW ND-3530A dvd drive. It is only 2 months old and yesterday I installed something called starforce cleaner. Afterwards my dvd drive has failed to function meaning read or recognize any kind of disc cd or dvd. The drive is still listed under my computer but I keep getting message please insert disc. I've moved all my data to an external hard drive and reinstalled xp twice to no avail. I've also removed the drive from the computer and put it back again. No change. Can please someone offer some suggestions? Thanx in advance!