DVD not working

By SeanOg
Jan 6, 2010
Topic Status:
Not open for further replies.
  1. I have an HP Pavilion laptop with MS Vista and last month the DVD stopped working, no DVD icon in system properties or device manager. I read somewhere that it maybe a vista conflict. MS support could not help me. Is anyone aware of this problem and a fix
  2. mailpup

    mailpup TS Special Forces Posts: 8,385   +205

    I think it's more likely the DVD drive simply failed.
  3. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    I agree with mailpup.

    If the DVD device is physically there Windows will detect it and the device will appear in somewhere in device manager
    > If you're not seeing it in device manager and
    > There are no "Unknown" or "Other" devices or devices with a yellow icon, then it's not in device manager

    Only things left:
    > Reseat the DVD. Make sure it's making good contact
    > Check the cable connections are tight
    > Check BIOS. make sure it's not somehow been disabled in BIOS

    Otherwise, it's kaput :dead:
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.