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DVD not working

Discussion in 'Other Hardware' started by SeanOg, Jan 6, 2010.

  1. SeanOg Newcomer, in training

    I have an HP Pavilion laptop with MS Vista and last month the DVD stopped working, no DVD icon in system properties or device manager. I read somewhere that it maybe a vista conflict. MS support could not help me. Is anyone aware of this problem and a fix
    SeanOg, Jan 6, 2010
    #1

  2. mailpup TS Special Forces Posts: 7,907   +77

    I think it's more likely the DVD drive simply failed.
    mailpup, Jan 7, 2010
    #2

  3. LookinAround TechSpot Chancellor Posts: 7,677   +39

    I agree with mailpup.

    If the DVD device is physically there Windows will detect it and the device will appear in somewhere in device manager
    > If you're not seeing it in device manager and
    > There are no "Unknown" or "Other" devices or devices with a yellow icon, then it's not in device manager

    Only things left:
    > Reseat the DVD. Make sure it's making good contact
    > Check the cable connections are tight
    > Check BIOS. make sure it's not somehow been disabled in BIOS

    Otherwise, it's kaput :dead:
    LookinAround, Jan 7, 2010
    #3
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