DVD not working

[SeanOg]

I have an HP Pavilion laptop with MS Vista and last month the DVD stopped working, no DVD icon in system properties or device manager. I read somewhere that it maybe a vista conflict. MS support could not help me. Is anyone aware of this problem and a fix

 

[mailpup]

I think it's more likely the DVD drive simply failed.

 

[LookinAround]

I agree with mailpup.

If the DVD device is physically there Windows will detect it and the device will appear in somewhere in device manager
> If you're not seeing it in device manager and
> There are no "Unknown" or "Other" devices or devices with a yellow icon, then it's not in device manager

Only things left:
> Reseat the DVD. Make sure it's making good contact
> Check the cable connections are tight
> Check BIOS. make sure it's not somehow been disabled in BIOS

Otherwise, it's kaput :dead: