problem: error 1035 while installing from CD-ROM currently rebuilding Compaq Evo N800v (had problem with NTFS and rebuilding from recovery CDs/image). completed Compaq restore, but having difficulties re-installing office 2000 Pro. Installation stalls approx 35% of progress and receive error: "Error 1305: Error reading from file: D:\PFiles\MSOffice\Office\1033\MSOWCVBA.CHM Verify that the file exists and that you can access it" 1) I can browse to the file by Exploring CD. 2) I used this media to recently install on other PC (shouldn't be dirty CD, etc) 3) tried to install from a different CD... same error, same place. 4) searched through Microsoft KB & found article #321339 http://support.microsoft.com/default.aspx?scid=kb;en-us;321339 5) Now that it looks like it is a problem with the CD-ROM driver/settings... looked at hp.com web site for new drivers but none available. 6) now trying to access DVD/CDRW-ROM settings w/in winXP & change... but having difficulties so far following the KB articles. Has anyone tried to change CD-ROM Cache settings in winXPP? thnx.