DVD-ROM not responding

[Darel]

I've recently started having problems with my DVD in my laptop. For some unknown reason It doesn't autoplay when prompted and it doesn't show that a disk is present in the drive. I have uninstalled the driver and rebooted and tried command prompt "new start shellhwdetection", but to no avail. Can anyone give me assistance with this *&%$# issue that I'm having with my laptop?

Thanks,

Darel

 

[SNGX1275]

Try to boot from it if you have a bootable cd/dvd. That will narrow it down to a hardware or software (windows) issue.