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DVD RW installed, but system is not recognizing it

By jfinger23
Feb 15, 2008
  1. Problem: I want to copy/burn DVDs, as well as make data DVDs for data backup purposes.

    Right now, my system has no problems reading/writing CDs and playing DVDs, but it does not recognize blank DVDR disks.

    MEGA 865 desktop
    Western Digital 80GB Hard Drive
    (15GB Primary Partition and 65GB Data/Media Partition)
    128MB Video Card
    Windows XP Pro with all current updates
    Service Pack 2
    Microsoft Office
    Intel Pentium 4 CPU 2.40 GHz
    1 Gb RAM
    AVG
    Roxio 6
    Spybot
    Adware 2007
    CCleaner

    Here is what I know:
    --When there is nothing in the disk drive, when I click "My Computer," The drive is listed as "DVD-RW Drive (G:)
    --When I right-click "My Computer" from the start menu, then go to the Hardware tab, then Device Manager, expand the "DVD/CR-ROM drives" entry, what shows up is "SONY DVD RW DW-U18A."

    What I have done:
    Without any DVD-burning software, I noticed DVD-R disks were not read. I installed Roxio 6, and when I clicked the "Burn DVD" button, a window appeared that said, "There are no recorders on your system."

    I also tried updating the driver, however, I bought this desktop used, and it did not include the startup disks.

    Any suggestions would be greatly appreciated. Thanks
     
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