the dvd-rw in my laptop is recognized by my system, and by all burning programs I have tried, but will not read any cds/dvds', or show any files to be on a cd when you open it(under "my computer". It will(after a few tries) boot off of a windows cd. I bought the laptop, which is hp pavilion zv5000, not too long ago, and dvd-rw worked fine. I have installed windows a couple of times since then, and now I have this problem. I don't have very much knowledge on laptops. Could this have something to do with a "user interface" or something like that? In system, it says to be working fine, and that drivers are installed. Any help would be great!