Hello, I hope someone can help me. I have a Dell Inspiron Laptop 1525 that I purchased only a month ago. My dvd mysteriously and suddenly stopped working. It isn't listed under 'my computer'. In device manager it has an exclamation point and when I click to see what the error is it reads, 'This device cannot start (code 10)' It says 'Could not load driver software.' I have tried to update the driver but it says that it is up to date. I have uninstalled the dvd and reinstalled it but the problem is still there. I have done a system restore to a point that I know it was working but it didn't fix it. The only other thing I can think of is restoring factory settings but I'm hoping I won't have to resort to that. Any help would be greatly appreciated. Thanks.