DVD won't burn, likely OS related

[Spaghetto]

Hi,

I have this strange problem and thought I would try asking for help on this forum. I have been googling for hours but cannot find any solution.

-My DVD drive has suddenly stopped burning. Nero does not see it anymore, always telling me the drive is not ready.
I have uninstalled Nero and installed a newer version to no avail.

I had concluded that the burner was cooked, so I took the one from my gf's computer and put it in mine : SAME PROBLEM !
When I try to burn using XP's drag and drop method, I also get a "there is no disk in drive" message.
So the problem appears to be OS related, or possibly elsewhere in hardware.

-No problem shows up in the device manager, either with my dvd burner or my gf's.
-I can read cd's and dvd's fine : only burning (cd AND dvd) is disabled.

-I have not fiddled with the drive's configuration lately.
-I have dealt with an autoconfig virus lately : the drive was fine before (so it might be related)

I'd appreciate any suggestion for a solution.

thanks in advance.

 

[Palladium]

Have you tried any other programs or just Nero?

 

[Spaghetto]

Have you tried any other programs or just Nero?

Just XP's integrated burner, and 2 different versions of Nero (7 and 9).

Can you recommend another program that'd be free and efficient ?

 

[Spaghetto]

UPDATE :
Tried installing Cheetah DVD Burner. It gives me an error message saying there is no CD/DVD hardware detected.
So the problem is definitely not software related.

 

[Spaghetto]

!!! SOLVED !!!

So it was a !@#)%*# virus.

-Somehow, AVG and MalwareBytes hadn't been able to find it.
Today, I scanned again with Spybot and Ad-Aware, and Spybot found the culprit. After cleaning it and restarting, I'm able to burn DVDs again !!!

The virus was Win32TDSS.rtk.
And it appeared as the following files :
c:\windows\system32\gxvxccounter
c:\windows\system32\gxvxcrvaswrhnidlwxqxnsxsirsnkomufrqfo.sys
c:\windows\system32\gxvxceptnkvxhkltrwywwobcylqeerbtijmey.dll

I don't know if the bugger is designed to screw up burning or if it's incidental. But, when a friend suggested it could be the action action of a virus, I decided to run these additional scans. (I'd read before that no virus affected burning. I guess that was wrong info...)

Anyways, maybe you guys will want to leave this thread on here, hoping it can be useful to others.

Cheers.